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Troubleshooting
Failed Transfers
"Failed Transfers" indicates USB data that either never was
presented or never got consumed. The previous is much more likely to
occur. When in the record mode, the R5000-HD is constantly making
requests for USB data. If data doesn't exist, such as a when there is a
reception drop-out, the transfer eventually fails since we can't wait
forever. The other situation is much more serious and indicates a very
slow system or low system resources. In this case the data is presented
but was not consumed in time.
Failed transfers are not necessary a sign of any problem and are likely
to occur sooner or later. When using the PVR, for instance, the
situation may arise whereby a recording is started but the receiver has
yet to tune-in the channel (even though there is a built-in start
delay). At some point you will also experience a reception drop-out
during the recording process that is long enough in duration to cause a
failure. A large number of failures is also not of concern since data
requests are made in clusters of 256 at a time. So, if satellite
reception is lost for a second or two, you will probably see at least
256 failures.
For convenience, the number of failures is notated in the record log.
This way you can know that you should examine that particular recording
for a problem.
Remuxer Errors
Occasionally reception drop-outs or glitches may cause corrupt data
to get passed along to the re-multiplexer (remuxer). It is possible for
this corrupted or missing data to throw the remuxer into a situation
that it cannot understand or recover from. In the event that this
happen, the remuxer will have to re-start. The stream will be continuous
and playable but will have a glitch or momentary freeze at that point.
If there is no data (complete drop-out) for a period of 30 seconds or
more, the current file is closed and a new one is started with an
incremented filename. The maximum number of times a new file will be
started is 5. After that it is assumed you completely lost the signal
and the recording is abandoned.
Remuxer re-starts are noted in the remuxer log (if enabled) and they are
time-stamped so you can know where in the stream there is a potential
glitch or drop-out.
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