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function answer(faq)
{ 
var generator=window.open('','name','height=250,width=450,left=0,top=0');
generator.document.write('<html><head>');
generator.document.write('<title>R5000-HD FAQs</title>');
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if (faq == "faq1"){
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generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">No. Because both devices uses similar signals and it is not possible to drive both at the same time.<b><u><br></u></b></font></td>');
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}

if (faq == "faq2"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">Yes, we put an additional connector on the R5000-HD that exactly matches the pin out of the 169time. So, it should be possible to ');
generator.document.write('switch a 169time "converted" STB over to the R5000-HD. However there may be ');
generator.document.write('additional charges to do this, as it exposes Nexcom to additional warranty risk ');
generator.document.write('since we are installing our product into a previously modified STB.<b><u><br><br></u></b></font></td>');
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}

if (faq == "faq3"){
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generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">Yes, $100 would cover our cost to remove, re-install, and return ship. Might be less if you let us keep the dead STB.<b><u><br></u></b></font></td>');
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}

if (faq == "faq4"){
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generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">Swapping boxes would be $100 to cover our costs... Could be free if you let us keep the old STB.<b><u><br></u></b></font></td>');
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}

if (faq == "faq5"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">We have no plans to support self ');
generator.document.write('installs at this time. Its too costly for us. Our technicians are quite competent at doing the installs in a very short amount of time. The support required for one self-install can easily take twice as long. Additionally, self install usually implies a discount. So ');
generator.document.write('you can see that it does not make financial sense to support self installs.<b><u><br><br></u></b></font></td>');
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}

if (faq == "faq6"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">There are no hardware upgrades planned. Functionality and additonal features ');
generator.document.write('are all controlled via software upgrades.<b><u><br><br></u></b></font></td>');
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}

if (faq == "faq7"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">The current version of the R5000-HD software has support for 4 STBs and their configurations. ');
generator.document.write('Running multiple instances of the app (each supporting one STB) is possible but VERY experimental at this time. Future versions of the software may fully support multi-STB setups ');
generator.document.write('with tha ability to make simultaneous recording from 2 STB sources on the same PC.<b><u><br><br></u></b></font></td>');
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}

if (faq == "faq8"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">Not supported in the first version R5000-HD software. However, a common interface (e.g. DirectShow driver) ');
generator.document.write('is likely to be supported sometime in the future. The R5000-HD can then be addressed in the same manner as a tuner card, providing for seamless integration into HTPC solutions. ');
generator.document.write('Web-based control can be implemented in a similar manner.<b><u><br><br></u></b></font></td>');
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}

if (faq == "faq9"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">No support for additional STBs models are planned at this time. ');
generator.document.write('Check the R5000-HD product page for any changes or additions in this area.<b><u><br><br></u></b></font></td>');
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}

if (faq == "faq10"){
generator.document.write('<tr><td><font face="Arial" size="2" color="#000000">We do not recommend any particular brand or service provider over another. All of the supported STBs provide identical quality results. ');
generator.document.write('There are many websites and forums that provide feedback about the quality and features of the various STB models. Try the AVS Forum <a href="http://www.avsforum.com/avs-vb/forumdisplay.php?s=&amp;forumid=25" target="_blank">');
generator.document.write('HDTV Hardware thread</a> or <a href="http://gearviews.avsforum.com/" target="_blank">GearViews</a> for starters.<b><u><br><br></u></b></font></td>');
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}


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